Viewing Information & Technical Support

LIFE FORM GENUS (NAME) MENU PROBLEMS?
If you receive strange error messages (see examples below) when you click on the alphabet menu on the Life Forms Genus (Name) pages, simply click on your web browsers’ refresh button. This will fix the problem. NOTE: While a single refresh is generally sufficient, I have, on occasion, had to refresh up to five or six times before the data displays.

This is a known problem relating to aspx.net pages that attempt to load “a lot” of data. This problem arose a while back with one of Microsoft’s version releases that was supposed to address some product security issues. To date, Microsoft has NOT addressed this issue. I’ve attempted three different work-arounds to permanently fix this problem but none have been successful. I’ll continue to look for answers.

Sample Error Messages:

‘Server Error in '/DinosaurFan2011Accdb' Application.’
‘The state information is invalid for this page and might be corrupted.

BEST QUALITY VIEWING
To insure the absolute best quality viewing, the following computer settings are recommended:

Monitor Size: 17 inch screen
Monitor Resolution: 1152 x 864 pixels, High Color (32 bit)
Browser: Microsoft Explorer Version: 4.00 or later (Download)
Browser Settings: Java and other multimedia options should be enabled

POP-UP BOXES
This web site is full of pop-up boxes which provide additional detail, information, and pictures. If you are running pop-up box blocking software and or have turned on browser pop-up prevention, please turn it off or configure it to accept pop-up boxes in this site (www.dinofan.com). If you cannot see the pop-up information, you'll miss a lot of fun stuff! NOTE: there is NO ADVERTISING in 'The Dinosaur Fan'. All pop-ups are directly related to the content of this web site.

SOME SLOW PAGES
I apologize in advance if some of the pages in this site are slow to open. This web site is graphically intense! The age old adage, "A picture is worth a thousand words" is the hallmark of this site. I have knowingly sacrificed page speed for visual detail in page design, prehistoric animal information, and collectibles display. The good news is that, assuming you do not delete your temporary internet files, the pages will run much faster the next time you open them.

COLLECTIBLES ARE NOT FOR SALE
The material in this web site is provided as an information source about prehistoric animal collectibles, as an introduction to prehistoric animals, and for your viewing pleasure. Nothing is available for sale except for those items specifically listed in the 'Trading' section of this site. Having said that, I currently do not have much time to list items that I am willing to sell so if you need a particular item/set, send me an e-mail (mmriley@dinofan.com) and I’ll see if I can help.

TECHNICAL SUPPORT
As you can tell, this website is a personnel “labor of love” as they say. While I have programming skills, I am NOT a computer expert. The key is to make sure you match the viewing settings listed above as best as you can. If you run into problems viewing my site, you are welcome to contact me by pressing the 'Support' button below but there is only a slight chance that I will be able to resolve the issue.

Also, if you discover “broken” pages and/or links, please do me the favor of letting me know also via the 'Support' button below or by e-mail (mmriley@dinofan.com) so that I can address the problem.


Support and/or Broken Link Contact Form

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